With the first home league match of the season a little over a month a way, the ticket office are currently preparing for the first batch of season tickets to be dispatched.
They are currently being packed, along with fixture cards and other items.
Chief Executive Robert Norster said "After undertaking a review of procedures in light of problems we experienced last season, we have being working with an external provider to actually produced and personalise the cards.
"Most cards have already been sorted and packed, the last few are being being completed before disptach.
With all tickets due to go into the postal system in the next few days, We would ask supporters not to try and collect their tickets.
Supporters who have not yet purchased their ticket may do so via the Ticket Hotline on 029 2030 2030 or online at www.cardiffrugbytickets.com